Just wanted to say a huge thank you for everything you did for us, prior, during and after our event. This was by far Europe’s biggest disability sporting event of the year and even when specific asks were required, your team went above and beyond, they smiled and made it happen. Your overall focus on customer satisfaction is unrivalled. Many comments have been made about it being the best games we have ever had, the venue as a whole, the opening ceremony, the sports, the catering but most of all the people and this is very much a tribute to your team, who very much believed in our goal, our vision and our passion. So, thank you for the time, energy and passion in supporting our Special Olympics GB Anniversary Games.
"For this particular conference it was the first time it was held in Scotland. The feedback received was overwhelming, positive comments from the executive members as well as the conference delegates."
"No issue is insurmountable for the venue and we have been booking the theatre with assistance from University of Stirling Venues for 12 years now without any kind of issue, and it's always ran well. Contact from initial booking to after show evaluation is second to none and the best accreditation I can give is that we currently don't look to book anywhere else."
"Fabulous hotel which met all of the participants' needs. From check-in to check-out our experience was superb."
"The whole process from start to finish was handled with great care and customer service and as an organiser of such an event which was critical to our business programme it was very reassuring to have the support of the Venues team at each stage."
We experienced a really good service from our first initial contact with the venue until the last session of our 8-month programme. Our requests for specific arrangements were always met and accommodated and we found every staff member we dealt with very welcoming and helpful. Our participants were always made to feel very welcome and nothing was too much bother for any of the staff. We were able to run a really good and enjoyable event due to the service we received, which led to a fantastic experience for everyone involved in the programme. We will definitely be using this venue again for future events.
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